Connectivity in China, explained
Mainland China's internet works differently from most countries. Here's what to expect on your SinoeSIM plan.
China Specialist
Destination
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Delivered by email in minutes
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No physical SIM needed
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Real support when you need it
✓
Delivered by email in minutes
✓
No physical SIM needed
✓
Real support when you need it
Connectivity in China, explained
Mainland China's internet works differently from most countries. Here's what to expect on your SinoeSIM plan.
Frequently asked questions
No separate VPN is needed on eligible China plans to access WeChat, Alipay and 12306. Availability may vary by plan — check plan details before purchase.
These apps aren't accessible on China's local networks without a routing solution. Plans with international routing for supported apps extend access to select apps — check each plan's supported app list before purchase.
Our China plans cover mainland China. Hong Kong, Macau and Taiwan are treated separately — check the destination list if you need coverage there too.
Most phones released since 2018 support eSIM. Check your device settings under Mobile/Cellular Data for an eSIM option.
Hotspot is supported on most plans — check the plan details page for confirmation.
Contact support with your order number — we'll check your installation and activation status and process eligible refunds per our refund policy.